As technology develops at an accelerated pace, the way we work is changing fast. Tasks that were once in the hands and minds of humans are increasingly being carried out by machines. At the same time, we continue to adapt to new technologies that keep changing how, when and where we get our work done.
Globalization implies that the people we collaborate with are often sitting at the other end of the world, speaking a different language and living in another culture. The human interactions that underlie good decision making, complex problem-solving, and alignment are becoming more fragile.
When we leave for work, we don’t leave our humanness at home. Our needs, emotions and dreams come with us. We want to know that our colleagues respect us, recognize us, care for us - and we want to know that the people who lead us do the same.
At the recent World Economic Forum meeting in Davos, Jack Ma reiterated that leaders need IQ, EQ, and LQ – the quotient of love.
“A machine does not have a heart, a machine does not have soul, and a machine does not have a belief,” said Ma. “Human beings have the souls, have the belief, have the value; we are creative.”
So, what does leading with love look like in the workplace?