Ahmed Gadelhak

Executive Leadership Program - Amsterdam Class 14

Ahmed Gadelhak
Sr. Customer Success Manager
My experience and deep interests:
I am based in: Jeddah

I am a seasoned ICT Executive, able to implement enterprise-wide performance-based change leadership strategy across an organization. A specialist in engaging stakeholders, I am a visionary innovator able to integrate machine learning, IoT, big data, and cloud computing into corporate realignment and cloud enablement strategies, leveraging defined value from technology adoption. I am fluent in the English and Arabic languages and can speak conversational French.

My capability was shown in my role as a Senior Customer Success Manager with Oracle Corporation, where I was tasked to leverage my extensive background in digital transformation alignment with corporate strategy in a change management environment, to consult with key clients.

Prior to this, as AVP for Development Affairs, I was promoted to address significant corporate transformation challenges. I managed a transformation portfolio of SAR 300M, with 20 direct and 62 indirect cross-functional reports, identifying improvement opportunities across finance, supply chain, IT, engineering, and manufacturing, implementing solutions and having authority for budgeting, cost control, and resource management, as well as successfully providing consultation to other divisions and related companies.

From 2014-2017, during a period of economic restructuring, I undertook private consultation and workshop training engagements in Saudi Arabia, Oman, and Abu Dhabi. Across three significant projects with semi-public and public entities, I led balanced scorecard programs, extracting objectives and assigning KPIs cascading across staff roles enabling observation of individual contributions to overall strategy.

I have a long-term career goal to contribute to a world cause, improving human existence through technology and better quality of life.

I have an M.Sc. in Information Technology, from the University of Liverpool and a B.E. in Computer Engineering, from the Arab Academy for Science & Technology and Maritime Transport. I am Certified as a Six Sigma Green Belt (CSSGB), Information Systems Auditor (CISA), Project Management Professional (PMP), Information Systems Security Professional (CISSP). I have undertaken Coaching Accreditation as a KPI Professional (KPICP), John C. Maxwell Coach, Teacher, Trainer and Speaker, and Barrett’s CTT Practitioner.

Happily married with 2 children, I enjoy attending personal improvement events, scuba/sky diving, off-road and camping adventures, and meditation.